FAQs – Ski Extras

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We’d love to hear from you – If you are not sure of anything at all please just give us a call

Tel: 0330 043 2134 – UK local rate – Tel: (01)571 0324 – Ireland local rate

– we are happy to talk this through with you.

Where & when do i receive my Lift Passes & Hire Vouchers?


Soldeu – You can collect from our Soldeu service centre in the heart of the village (or email us and we will drop to your accommodation)

El Tarter / Incles / Pas de la Casa / Arinsal / La Massana / Canillo – Your LIft Passes will delivered to your hotel / accommodation or Ski Hire Shop on the day of your arrival, this will be confirmed to you prior to departure.

contact us to make any other arrangements.

Where & when do i receive my Ski or Snowboard Hire Vouchers?


On your account page you will have a section to download your Ski Pack confirmation, these will indicate an allocated ski shop for your holiday.

This will be applied near to your arrival date by our resort team, if you prefer to change ski hire shop, just give us a call, or email us your preference.

Your Actual Equipment Hire vouchers will be issued in resort to you along with your Lift Pass.


Which ski hire shops do you use?


We work in partnership with a range of equipment shops in each resort to make sure that you get the best price and most conveniently located shop to your accommodation.

A list of shops can be found using the link on the Ski Extras Page.

Our Ski/Snowboard Hire Plus packages really do save you money… Your allocated ski hire shop will be on your account vouchers – if you would like to change please just give us a call

Where & when do i receive my Ski/Board  School Voucher?


On your account page you will have a vouchers section for reference, on these vouchers is listed the Ski School Voucher for your holiday.

Your actual Ski/Board School vouchers will be issued in resort to you along with your Lift Pass.

Ski School Meeting Points


  • Soldeu – Top of the main gondola – to your right you will see the ski school building.

 

  • El Tarter – Top of the gondola , down the escalator to the Ski school building

 

  • Incles Euro Ski Hotel – The hotel shuttle will take you to El Tarter gondola, the ski school meeting point is at the top of the gondola

 

  • Incles Andorra Apartments – the apartment shuttle will take you to Soldeu, the ski school meeting point is at the top of the gondola

 

  • Pas De La Casa – Top of the gondola

 

  • Arinsal – Top of the main gondola – on the right hand at the foot of the steps

 

  • La Massana – Top of the Pal gondola

Which ski school do you use?


Andorra’s ski and snowboard schools Grandvalira & Vallnord are world renowned for their excellent level of instruction at all levels and fast progression for learners.

Soldeu, El Tarter, and Arinsal have award winning native English speaking teams of instructors that provide first class group and private lessons.